This page will help make your appointment a successful experience. These steps are important to provide you the best health care, optimal pain management and the most efficient use of your valuable time.

Our Expectations of You Before Your Appointment

1. Make sure that we have a current, state issued, picture ID and current insurance information well before the day of your appointment. If you do not have a state issued picture ID you will be rescheduled. 2. Make sure that you have a primary care provider. We provide specialty care for non-acute and chronic pain only. 3. Have your packet fully completed. We realize that we request a lot of information from you. This essential background knowledge is needed to provide the care that you deserve.

Special Note: It is very important to include information about your medications. Please include regularly prescribed medication, those taken on an "as needed" basis, over the counter medications or any preparations, herbals, Chinese, homeopathic, medicated creams, ointments, eye drops, etc. Please list your medications with their strength, and how you are taking them, i.e. Tylenol Extra Strength, 500 mg, two tablets every 8 hours as needed for pain.

On the Day of Your Appointment

1. Please arrive 15 minutes prior to your scheduled appointment. This allows time for you to complete the paperwork process with our receptionist and update your current information. If you are more than 15 minutes late and/or do not have your paperwork completely filled out you will be rescheduled. To better evaluate and provide the best care, it is our policy to not allow children in the office. Please make child care arrangements as we cannot be responsible for their needs.

Our process includes:

• Making a copy of your insurance card, Medication Agreement, Privacy Policy and Financial Agreement. • Reviewing your current address, insurance information, and our privacy and appointment policies.

2. Urine Drug Test
If you need to urinate prior to reaching the exam room, please notify the receptionist. She will alert the collector so that a urine sample may be collected. This is standard practice for pain management and everyone is treated equally. We screen your urine at your first visit and may do so at random times during your ongoing care. This test is not meant to intimidate you and is completely confidential. It is imperative for your safety to ensure your urine verifies your prescribed medications and excludes dangerous substances that might affect your health and treatment, including alcohol. If you cannot provide a specimen, you will not be seen. We use Millennium Laboratories for our urine drug screens. For more information on Millennium Laboratories please go to

3. After you have completed the paperwork, please return it to the receptionist who will alert the medical assistant that you are ready to be seen.

4. During the rest of your consultation visit:

A. Your weight and vital signs will be taken.
B. Medications will be reviewed
C. The medical assistant will ask questions to clarify/expand on the information you provided in the packet. ie. Any adverse reactions to medications or where your surgeries (if any) were done.
D. The physician will ask more questions, obtain details of your history, listen to your goals and perform a focused examination.
E. The physician may suggest additional tests, such as blood tests, special imaging, and other diagnostics necessary to provide an accurate diagnosis to ensure your safety when treatments are prescribed. If so, these will not be scheduled until your second visit.

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